Shop now. Pay later with Klarna. We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the stuff you want, when you want it.
Pay Later with Klarna gives you extra flexibility when paying for your order as you're able to pay within 30 days. If you choose to pay using Pay Later with Klarna, please remember to spend responsibly – sometimes, delaying or splitting up payments might not always be the best option. We want you to shop with confidence, so we’ve provided all the info you need below.
Here’s how it works:
Step 1 Add products to your cart and select “Klarna” when you check out
Step 2 Enter a few personal details and you’ll know instantly if you’re approved
Step 3 Klarna will send you an email confirmation and reminders when it’s time to pay
Step 4 You can complete your future Klarna purchases with just one click
Payments information
Pay in 30 days
Shop now and pay for only what you decide to keep. With this home shopping option, get the items you want now and pay up to 30 days after shipment. No upfront payments and zero interest. Never any fees when you pay on time.
Pay in 3 interest-free instalments
Shop today and split purchases into 3 equal interest-free instalments. Zero interest and never any fees when you pay on time. Simply enter your card details and automatic payments are taken every 30 days.
About Klarna
Pay online or in the app Review your latest purchases and make payments in the Klarna app or online.
Download the Klarna app: https://www.klarna.com/app
Log in online: https://app.klarna.com/login.
Chat with customer service: https://www.klarna.com/uk/customer-service/ Safe and secure With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases.
Frequently asked questions Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna.
About Klarna At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth payment methods give you more time, control and joy so you can focus on the things you love. 80 million shoppers are using Klarna. 190,000 retailers are working with us worldwide. We’ve been powering online checkouts for 14 years
Klarna FAQs
Don’t see your question here? You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.
Who can use Pay Later with Klarna?
Customers over the age of 18.
Customers with a billing and delivery address registered in the UK.
Klarna will perform soft searches with credit reference agencies, on application to use the payment method, to determine if you are eligible. These soft searches do not impact your credit file, either at application or if a payment is missed or late, and are only visible to you and Klarna.
What happens if I make a return?
If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. Follow the retailer's return instructions and make sure to keep the tracking number of your return. Log into your Klarna account and select “Report a return” so that your statement is paused. As soon as the retailer has registered your return, we will send an adjusted invoice.
There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damage, broken or faulty. Follow the retailers dispute instructions and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute with the retailer. As soon as the retailer has registered your cancellation or your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.
What happens if I don’t pay for my Pay in 30 days order?
Your payment is due 30 days after the item is shipped. Klarna will alert your before payment is due to help remind you to pay on time. You may be charged fees or interest for late and/or missed repayment(s). Your credit score may be impacted by using Klarna’s ‘Pay in 30 days’ product if you have failed to pay on time. If you fail to make a payment you will be in default, and may be unable to use the service in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.
What happens if I don’t pay for my Pay in 3 instalments order?
Klarna will automatically attempt to collect your second instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail, Klarna will add the failed amount to your final instalment. Klarna will automatically attempt to collect your final instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail Klarna will issue you with a statement for the full outstanding order amount which will become payable 15 days later. You may be charged fees or interest for late and/or missed repayment(s). Your credit score may be impacted by using Klarna’s ‘Pay in 30 days’ or ‘Pay in 3 instalments’ product if you have failed to pay on time. If you fail to make a payment you will be in default, and may be unable to use the service in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.